FAQs

Common Questions About Our Credit Card and ATM Solutions

What services does Haven Financial offer?

Haven Financial provides ATM ownership solutions and credit card processing services to empower local businesses. We offer cost-effective tools to help you manage your transactions seamlessly.

 

What are the benefits of owning an ATM?

Owning an ATM can increase foot traffic, provide convenience for your customers, and generate additional revenue through transaction fees.

How do I get started with ATM ownership?

Contact our sales team to discuss your needs. We’ll guide you through the process of selecting, installing, and managing your ATM

What types of credit cards can I process with Haven Financial?

Our systems support all major credit cards, including Visa, MasterCard, American Express, and Discover.

Why do credit card transactions cost more than cash or debit card transactions?

Credit card transactions, especially those involving rewards cards, come with higher fees due to the rewards, miles, or points associated with them. As a business, you absorb these higher costs, which can add up over time.

What are the fees associated with credit card processing?

Fees vary based on your specific needs and transaction volume. Contact us for a personalized quote.

How are transaction fees determined?

Transaction fees are typically determined by the type of card used (debit vs. credit), the card network (Visa, Mastercard, etc.), and whether the card offers rewards. Reward cards, in particular, have higher fees due to the associated benefits they provide to cardholders.

How does Haven Financial ensure the security of transactions?

We use advanced encryption and adhere to PCI DSS standards to protect your customers’ sensitive information.

What support options are available for ATM maintenance?

We offer comprehensive maintenance plans, including 24/7 support, routine inspections, and quick response times for any issues that arise.

How can I contact Haven Financial for support?

You can reach us via phone at 1-888-717-4908 or by email at support@havenfinancial.net

If you couldn’t find the answer you were looking for, our team is here to help.